Shipping

Yes. BargainTown offers free standard shipping Australia wide and to some international destinations.

BargainTown's products are usually processed within 1-3 business days. For more information on processing times and delivery times please refer to our Shipping Policy.

Yes. At BargainTown we currently provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to.

Please refer to the product pages for estimated delivery times.

Estimated shipping times are noted in the product pages and vary depending on the location and stock availability. For more information please refer to our Shipping Policy.

For logistical reasons, items in the same purchase may be sent in separate packages, this includes combined shipping.

Bargain Town provides shipping from our suppliers in Australia and Asia by our freight partners including Australia Post.

Orders

At BargainTown orders may be cancelled until they are shipped. If you need to cancel an order please contact us within 12 hours via our "Contact Us" page and we will do our best to assist.

To view your order status and track your items please refer to the "order confirmation email" or the "shipping notification email" you have received from us.

Simply click on the "View your order" button and you will be directed to your order status page.

Under the "Order Tracking" section you will see your order items and the tracking numbers. To track your items simply click on the "Track" button.

Please note: It may take a few days for tracking information to appear or get updated.

If you have created a BargainTown account you can simply login and head to the "My Account" section to view your order history and track your BargainTown orders.

We currently do not offer pickup services.

If your order hasn't been shipped you can contact the BargainTown customer service within 12 hours after you have placed an order and we will do our best to assist. Please contact us via our "Contact Us" page.

Yes, all BargainTown prices are GST inclusive.

Products

At Bargain Town your satisfaction is our number one priority that is why returning a faulty or incorrectly supplied product will not come at an extra cost to our customers. Please refer to our Return Policy for more information.

Products sold at BargainTown.com.au may contain warranty documents on or inside the packaging provided by the manufacturer of the product. Any such warranty is not given by BargainTown. Some warranties provided by manufacturers of imported goods may not apply in Australia. You should contact the manufacturer identified on the warranty document to determine whether or not the warranty applies to the goods in Australia and if so how you should go about making a claim under such a warranty.

We're here to help. If you have received a faulty or damaged item please contact the BargainTown customer support team immediately via our "Contact Us" page. Please also refer to our Return Policy for more information.

Afterpay

Afterpay is a payment option available for orders of BargainTown products at BargainTown.com.au. Afterpay allows customers residing in Australia to purchase now and pay for their order over four equal instalments, interest free.

Afterpay is available as a payment option if you:

- Are over 18 years of age.

- Have an Australian residential address.

- Have a valid and verifiable email address and mobile number.

- Use an Australian credit or debit card to make the purchase.

When you choose to use Afterpay as your payment option at BargainTown you will not pay anything extra. You will pay your instalments directly to Afterpay in accordance with the payment schedule Afterpay will send to you via email. If a payment is due but not received by Afterpay in accordance with their payment schedule, late payment fees will apply. Standard card fees and charges may be applicable. You should refer to your card issuer's terms and conditions for full details (see the Afterpay website here for additional information). 

Afterpay can be used to pay for most BargainTown products online at bargain-towns.myshopify.com with the exception BargainTown Gift Cards.

No. You can shop at BargainTown for any product you wish and select Afterpay as the payment method at checkout. 

The Afterpay instalments quoted on a product represent 1/4 (25%) of that product's current price excluding any delivery charges that may be applicable.

If you have ordered online, delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout and have selected Afterpay as your preferred payment option.

The Afterpay website provides a comprehensive list of FAQs at www.afterpay.com.au/faqs. You can also contact Afterpay directly by emailing info@afterpay.com.au or calling 1300 100 729.

No. Simply choose Afterpay as the payment method at checkout.

The approval process is instant assuming you meet all of Afterpay's necessary criteria.

First review Afterpay's own "frequently asked questions" on their website at www.afterpay.com.au/faqs. If you require further assistance about your Afterpay account you can contact Afterpay directly by sending an email to info@afterpay.com.au or by calling 1300 100 729.

My Account

To review your order history simply login and head to the "My Orders" section under " My Account". Click on the order number you require to review for order details. If your order item has been shipped you will see a "Check Order Status" link. Simply click on the link to track the status or your order. 

To update your shipping addresses login and head to the "My Addresses" section under "My Account". You will be able to add a new address, update an existing address and select a default address.

To change your email address please contact us via our Contact us page. One of our team members will get in touch with you within 24 hours to confirm that your new email address has been updated in our system. We recommend you follow these steps to ensure your previously earned reward points and purchase history remain up to date.

You can send us a request to delete your account at anytime by contacting us via our Contact us page. One of our team members will get in touch with you within 24 hours to confirm that your account has been deleted.

Covid-19

Find out how Covid-19 affects BargainTown's delivery times.