BT Rewards

You automatically earn 1 rewards point for every dollar spent. As you collect your BT rewards points, you become eligible to reach different rewards levels and can enjoy permanent discount.

To check your rewards balance you simply need to login to your account or create your new BargainTown account for free at any time. Once you login to your account you will be able to view the rewards points your have earned as well as your current rewards level.
Click here to learn more about the BT Rewards program.

You will need to login to your account to view your rewards level discount code and apply the discount code at checkout. Please note that the discount code associated with your account will need to be added during the checkout process and can no longer be applied after the order is placed.

You do not have to sign in first to earn rewards points when making a purchase or to use the discount code associated with your rewards level, however you would need to use the same email address associated with the account for all orders to ensure new rewards points are added to your rewards balance and to ensure your rewards level discount code is accepted at checkout. Please note that rewards points or balances for multiple accounts can not be combined.

Shipping

Estimated shipping times are noted on product pages and vary depending on the location and stock availability. For more information please refer to our Shipping Policy.

For logistical reasons, items in the same purchase may be sent in separate packages, this includes combined shipping.

Depending on stock availability products sold on Bargaintown.com.au are dispatched from our suppliers in Australia and overseas such as China and US using our freight partners including Australia Post. To find out whether the product you are interested in is dispatched from Australia or overseas and the estimated delivery times please refer to the "Delivery & Returns" section for each product available on the product page.

Orders

To view your order status and track your items please refer to the "order confirmation email" or the "shipping notification email" you have received from us.

Simply click on the "View your order" button and you will be directed to your order status page.

Under the "Order Tracking" section you will see your order items and the tracking numbers. To track your items simply click on the "Track" button.

Please note: It may take a few days for tracking information to appear or get updated.

If you have created a BargainTown account you can simply login and head to the "My Account" section to view your order history and track your BargainTown orders.

All orders are processed as soon as they are received to ensure they are delivered as quickly as possible; for this reason confirmed orders can no longer be cancelled or modified.

At Bargain Town your satisfaction is our number one priority that is why returning a faulty or incorrectly supplied product will not come at an extra cost to our customers. Please refer to our Return Policy for more information.

We currently do not offer pickup services.

My Account

To review your order history simply login and head to the "My Orders" section under " My Account". Click on the order number you require to review for order details. If your order item has been shipped you will see a "Check Order Status" link. Simply click on the link to track the status or your order. 

To update your shipping addresses login and head to the "My Addresses" section under "My Account". You will be able to add a new address, update an existing address and select a default address.

To change your email address please contact us via our Contact us page. One of our team members will get in touch with you within 24 hours to confirm that your new email address has been updated in our system. We recommend you follow these steps to ensure your previously earned reward points and purchase history remain up to date.

You can send us a request to delete your account at anytime by contacting us via our Contact us page. One of our team members will get in touch with you within 24 hours to confirm that your account has been deleted.

Covid-19

Find out how Covid-19 affects BargainTown's delivery times.

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